Alto-Shaam Expands EMEA Support with New Customer Service Representative

Further expanding its customer experience and support throughout the Europe, Middle East and Africa (EMEA) region, Alto-Shaam has appointed Edoardo Lanci to a newly created role as EMEA Customer Service Representative.

Based in Italy, with a degree in foreign languages, Edoardo will work closely with Alto-Shaam’s EMEA sales team. He will be responsible for maintaining the highest-level customer support and service at every touch point.

Edoardo joins Alto-Shaam with more than four years’ customer service experience, including over a year at a major international food retailer. In his new role, he will report directly to Simon Parke-Davis, Vice President of Sales - EMEA.

“I’m pleased to welcome Edoardo to our growing team,” Simon said. “His experience working within a number of service industry sectors, as well as his fluency in multiple languages, will make him a great addition to our team as we continue to provide the highest quality experience and level of support to our customers across the EMEA region.”

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