Network Technician

Information Technology

Menomonee Falls, WI


Responsible for analysis, implementation, maintenance, and troubleshooting of company computer systems, hardware, software, printers, and networks.


  1. Manage deployment and maintenance of hardware/software on end user workstations 
  2. Provide system training and support for all end users.
  3. Maintain an adequate level of knowledge of operating system and application software being used to provide high levels of support to end users.
  4. Develop solutions to business issues using computer hardware and software, and business processes.
  5. Analyze user requirements, procedures, and problems to automate or improve existing systems.
  6. Implement, Install, and provide support for general computer applications software in an efficient and accurate manner.
  7. Analyze, evaluate and recommend commercially available hardware, software and services to improve computer systems offerings to end users.
  8. Coordinate and implement security measures to safeguard computer systems and data.
  9. Install, configure and support company ERP system on end user workstations.
  10. Monitor to ensure system availability and performance.


  • BS Degree in MIS, Computer Science or related, preferred. 
  • 2-3 years relevant functional experience in general PC, printer, VOIP, and network setup/repair/troubleshooting. Manufacturing background preferred.
  • Full working knowledge of Windows OS products.
  • Working knowledge of client implementations/troubleshooting in TCP/IP windows networking, Active Directory, Exchange, network hardware components, and other network appliances.  
  • Demonstrable knowledge of PC software installation, configuration, maintenance and troubleshooting, including MS office, malicious software removal, and ERP Systems.
  • Ability to understand and write HTML, a plus.
  • Strong analytical, problem solving, and team skills.
  • Excellent communication, attention to detail, and time management skills.
  • Ability to effectively train end users.

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