Contact Us

How Would You Like to Contact Alto-Shaam?


Give us a call

Toll Free:  1-800-558-8744 (United States & Canada Only)
Phone: 1-262-251-3800
Service Department: 1-262-251-3800 ext 6702


Fax Us

Toll Free:  1-800-329-8744 (United States & Canada Only)
Equipment Sales: 1-262-251-7067 
Parts and Service: 1-262-251-1907


General Inquiries

For General Inquiries, please fill out the form to the right and a member of our team will contact with you within 24 hours. If we receive your inquiry on a weekend or holiday, we will respond the next business day.


Technical Support Inquiries

Find out more: Technical service and parts information


Culinary Inquiries

Ask a chef: Need help using your equipment?

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Global Offices

Corporate Headquarters

W164 N9221 Water Street
P.O. Box 450
Menomonee Falls, WI 53052

Toll Free (United States & Canada only): 1-800-558-8744
Phone: 1-262-251-3800
Service Department: 1-262-251-3800 Ext. 6702

Alto-Shaam Asia

上海市普陀区岚皋路567号品尊国际中心B座11楼1165室
Room 1165, 11th Floor, Tower B, Central Towers
567 Langao Road, Putuo District, Shanghai

Toll Free (China only): 400-611 6908
Phone: +86-21-6173 0336-8001
Fax: +86-21-6173 0335
Email: aschina@alto-shaam.com

Alto-Shaam Canada

4 - 207 Edgeley Blvd
Concord, Ontario L4K 4B5

Toll Free Phone: 1-866-577-4484
Phone: 905-660-6781
Toll Free Fax: 1-866-577-4485
Fax: 905-660-6782

Global Offices

Alto-Shaam GMBH

Trimonte-Park Gebäude 8
Wasserstraße 223
44799 Bochum

Phone: +49 (0) 234 298798 25
Fax: +49 (0) 234 298798 29

Alto-Shaam Middle East & Africa

Gold & Diamond Park
Block 2, Office 2220
Dubai, United Arab Emirates

Phone: +971 4 321 9712
Email: gabriele@alto-shaam.com

Alto-Shaam Central & South America

Miami, FL USA

Phone: 954-655-5727
Fax:  262-251-7067
Email: carinea@alto-shaam.com

Global Offices

Alto-Shaam France

31 Parc du Golf
350 Av. J.G.G. de la Lauzière
CS90519
13593 Aix en Provence

Phone: +33(0)4-88-78-21-73
Fax: +33(0)4-42-16-35-09

Alto-Shaam Mexico

Blvd Adolfo Lopez Mateos No. 3243 Torre
Dept 402 Leon
Manuel I de Samaniego

Phone: 477-717-3108
Fax: 262-251-7067
manuels@alto-shaam.com 

Alto-Shaam Australia PTY LTD

Brisbane, AU

Phone: +61 07 3130 4704
Paul Harper, VP of APAC, paulha@alto-shaam.com
Mark Caplin, Regional Sales Manager, markca@alto-shaam.com

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