Our Philosophy

 

OUR PURPOSE

Our passion is helping customers succeed through innovative commercial foodservice equipment solutions. 

 

OUR MISSION

To Our Customers:  We will listen to understand your needs and exceed your expectations at every touch point.

To Our Family:  We will provide a career that allows you to make a difference in a safe, team-oriented environment, offering learning opportunities for self-growth and development because we are in business forever. As a shareholder, you will be rewarded for your valuable contribution through gain sharing.

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OUR VALUES

Our HIGH FIVE values are core to what sets Alto-Shaam apart and defines our success: 

HIGHest quality in everything we do 

  • Thorough
  • Timely
  • High standards

Win together as a Family 

  • Service superstar 
  • Helpful
  • Thinks beyond role: customer - company - self 
  • Inclusive 

Drive to Improve

  • Innovative 
  • Inquisitive 
  • Always moving forward
  • Embraces change
  • Solutions-driven 

Positive Voice 

  • Enthusiastic 
  • Positive, can-do attitude 
  • Empathetic 
  • Humble
  • Does the right thing

Empowered to take passionate ownership 

  • Growth mindset
  • Decisive 
  • Takes initiative 
  • Openly shares and receives knowledge and experience 

Commitment To Our Community

Alto-Shaam has a rich culture of giving back to the community, demonstrated through department and company-wide volunteerism and giving.  Our family works together to support various philanthropic initiatives that lift up our community, such as

- The Annual Jerry Maahs Memorial Golf Outing for the Leukemia & Lymphoma Society's Wisconsin chapter

- Quarterly food donations to Menomonee Falls Area Food Pantry

- Annual employee drives for items such as coats and toys

- Department team-building activities forcused on community service initiatives

- Culinary competitions and dinners for charity

- Donations to charities, such as American Heart Association, water purification causes and Wounded Warriors

- Jerry D. Maahs Endowed Scholarship Fund for students attending The Culinary Institute of America

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Quality Policy

Alto-Shaam is dedicated to achieving total customer satisfaction by understanding and meeting our customers’ needs. We are committed to a world-class quality management system and continually improving our products and processes. We understand that all departments and employees impact the quality of our products and services. We conduct best practices to meet our mission “to exceed expectations at every touch point.”

ISO Certification

Alto-Shaam’s domestic and global facilities are certified by the International Standards Organization (ISO) section 9001. By being ISO compliant, we have demonstrated success in consistently providing products and services that meet customer and regulatory requirements. ISO 9001 certification assures customers and partners that Alto-Shaam’s business practices are consistent, organized, reliable, and innovative. 

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