While Copper Branch started the business relying on Alto-Shaam products, it was the start-up process and customer service that sold them on Alto-Shaam combi ovens. Rio Infantino was considering purchasing combi ovens from several vendors, but the support the company received from Alto-Shaam made the decision for him.
“Upon testing our products, we were able to get better service with Alto-Shaam. That helped us a lot,” said Andrew Infantino. “The customer service and ability to test the ovens made us choose and stick with Alto-Shaam.”